My treatment is covered by my insurance, why did I still receive an invoice from my healthcare insurer?
With a referral letter from your GP, your first visit will be covered and reimbursed by your insurer. As a clinic, we declare the consultation with your healthcare insurer. If you have not “used up” your ‘eigen risico’ for that year, your health insurer will send you an invoice after some time. It is possible that insurers do this only after a longer period of time. We have no influence on the timing and the way in which a health insurer does this.
If you subsequently undergo treatment that is not covered by the insured care, you pay for this treatment directly at the counter. Your doctor will always discuss this with you in advance.