Why do I still have to pay a high price for a telephone or video consult?

A telephone or video consult is charged the same way as a physical (first) consult. A doctor and patient do not have to physically meet at the clinic for a consult. Your dermatologist / practitioner is in a good position to give the correct diagnosis and to start the treatment with you after a telephone or video consult.

To guarantee the quality of a treatment, several consults can also take place via email, telephone or video (screen-to-screen). These are also charged in the same way a physical ‘face to face’ outpatient clinic visit would be charged. This is in line with the agreements of the health insurer and the laws and regulations.